Privacy Policy

TriggrsWeb Solutions provides custom software development, web and cloud services, enterprise platforms, and related technology consulting to businesses worldwide. We are committed to protecting your privacy and being transparent about the limited personal data we collect through this marketing website.

We do not sell your personal information. We use data to respond to inquiries, process job applications, improve our site, and prevent abuse.

1. Who we are

TriggrsWeb Solutions
Office No. 519, 5th Floor, Krishna Business Center,
Indore, Madhya Pradesh 452010, India

Email: sales@triggrsweb.com
Phone: +91 62688 39263, +91 94073 20059

For privacy-related requests, you may contact us at the email address above with the subject line “Privacy Request”.

2. Information we collect

Information you provide

Contact form (Contact Us): name, email address, mobile number, optional company name, service interest, and your message.
Career applications (Career): name, email, mobile number, years of experience, role or designation applied for, and resume file you upload (stored securely for recruitment purposes).
Direct communication: if you email us, call us, or message us via WhatsApp or social channels linked from our site, we receive the information you choose to share.

Information collected automatically

Standard server and application logs (such as IP address, browser type, referring page, and timestamps) when you visit pages on our site.
Technical data needed to deliver the site, including requests to our hosting infrastructure and content delivery resources.
Google reCAPTCHA v3 on contact and career forms may collect usage signals to help detect spam and abuse. This is processed by Google when you submit those forms. See Google’s Privacy Policy.

Information we do not intentionally collect

Our public website is not designed to collect sensitive categories of data (such as health, biometric, or financial account details). Please do not submit such information through our general contact or career forms unless we explicitly request it for a specific engagement.

3. How we use your information

To respond to sales and support inquiries and follow up on projects or partnerships.
To review, evaluate, and communicate about job applications.
To send operational emails related to your submission (for example, notifications to our team or acknowledgements where applicable).
To protect our website and users from fraud, spam, and security threats (including reCAPTCHA scoring).
To maintain internal records, analytics on enquiry volume, and service improvement.
To comply with applicable laws and respond to lawful requests.

4. Legal basis for processing

Depending on your location and the context of processing, we rely on one or more of the following:

Consent — for example, when you submit a form and agree to this policy.
Legitimate interests — to operate and secure our website, respond to business inquiries, and recruit talent, balanced against your rights.
Legal obligation — where we must retain or disclose information under applicable law.

If you are in India, we process personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian regulations. If you are in the European Economic Area or United Kingdom, you may have additional rights under GDPR / UK GDPR as described below.

We do not sell or rent your personal information. We share data only with trusted service providers who help us run our business and website, under contractual or technical safeguards, including:

Cloud hosting and databases — to store enquiries and job applications.
Amazon Web Services (AWS) — including Amazon S3 for resume storage and Amazon SES for transactional email delivery.
Google — reCAPTCHA v3 for bot protection on forms.
Content delivery networks — some pages load scripts or styles from third-party CDNs (for example, Google APIs, jsDelivr, or unpkg) to deliver libraries such as jQuery or Swiper.

When you use external links on our site (social networks, WhatsApp, or partner sites), those services have their own privacy policies. We are not responsible for their practices.

6. Cookies and similar technologies

Our marketing site uses a minimal set of cookies:

Cookie consent preference — when you use our cookie banner, we store your choice (for example, “accept all” or “necessary only”) in a cookie named tw_cookie_consent for 30 days, after which we may show the banner again so you can update your preferences.
Thank-you page session cookie — after a successful contact or career form submission, we may set a short-lived, HTTP-only cookie so you can view the thank-you page once. It expires within about 10 minutes and is limited to that flow.
Third-party cookies — Google reCAPTCHA may set cookies or use similar storage when you interact with protected forms. If you choose Accept all (or enable analytics in cookie settings), we use Google Tag Manager on triggrsweb.com to load analytics and similar tags (such as Google Analytics and Microsoft Clarity) according to your preferences.

You can change your choices at any time using the Cookie settings link in the website footer.

You can control cookies through your browser settings. Blocking cookies may affect form submission or thank-you page access.

7. Data retention

We keep contact enquiries and job applications for as long as needed to handle your request, manage recruitment, maintain business records, and meet legal or regulatory requirements. When data is no longer required, we delete or anonymize it using reasonable technical measures.

Resume files and related application data are retained for recruitment purposes and may be deleted sooner upon request where no active hiring process applies, subject to any legal retention obligations.

8. Security

We implement administrative, technical, and organizational measures appropriate to the nature of the data we hold — including access controls for internal systems, encrypted connections (HTTPS) for the public site, and secure storage for uploaded documents. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Your rights and choices

Subject to applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where we have no overriding legal basis to retain it.
Withdraw consent where processing is based on consent (without affecting prior lawful processing).
Object to or restrict certain processing, or lodge a complaint with a supervisory authority in your jurisdiction.

To exercise these rights, email sales@triggrsweb.com with enough detail for us to verify your identity and locate your records. We will respond within a reasonable timeframe as required by law.

10. Children’s privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 18. If you believe a child has provided us data, please contact us and we will take steps to delete it.

11. International visitors

TriggrsWeb is based in India and serves clients globally. If you access our site from outside India, your information may be processed in India or in regions where our service providers operate. We take steps to ensure appropriate safeguards when data is transferred across borders, consistent with applicable law.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes may also be noted on this page. Continued use of the website after an update means you accept the revised policy.

13. Contact

Questions about this Privacy Policy or our data practices?
TriggrsWeb Solutions
sales@triggrsweb.com · Contact form